Terms & Conditions

World Cup Concierge is operated by NYLA AI Solutions, LLC. By accessing or using our website, applications, or services, you agree to these Terms & Conditions.

1. Service Description

World Cup Concierge provides reservation coordination, VIP access management, waitlist handling, and operational messaging tools for venues and event operators.

2. User Responsibilities

3. SMS Communications

By submitting your phone number through our website or applications, you consent to receive transactional SMS messages related to reservations, VIP status updates, waitlist notifications, and operational alerts.

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

You may opt out at any time by replying STOP. For help, reply HELP.

We do not send marketing or promotional SMS messages.

4. Reservation Disclaimer

Submission of a reservation request does not guarantee confirmation. Final approval is subject to venue availability and venue policies.

5. Limitation of Liability

NYLA AI Solutions, LLC is not liable for venue decisions, service disruptions, delays, or third-party platform failures. Services are provided “as is” without warranties of any kind.

6. Intellectual Property

All branding, content, software, and design elements are the property of NYLA AI Solutions, LLC and may not be copied or redistributed without written permission.

7. Privacy

Your use of the service is also governed by our Privacy Policy available at /privacy.

8. Modifications

We reserve the right to update these Terms at any time. Continued use of the service constitutes acceptance of the revised Terms.

9. Governing Law

These Terms are governed by the laws of the State of Texas, United States.

10. Contact

For questions regarding these Terms, contact: [email protected]

World Cup Concierge is a product operated by NYLA AI Solutions, LLC.

Last updated: January 2026